Buzz
Whether you call it water cooler talk, viral marketing, or word of mouth, our philosophy behind buzz is simple: It's never automatic, but it's always achievable. We've all been there – a referral is much better than a cold call. Why? Because the referral created buzz. Someone said something good about you or your brand and it didn't cost you a dime.
But the game has changed. Buzz is now a two-way conversation. Your customer has a new and powerful voice. So your own voice needs more consistency and clarity then ever before. Relentless pursuit of your brand and business objectives through meaningful experiences will greatly enhance your ability to capitalize on buzz. It will also better prepare you for the inevitable two-way conversation with customers.
